Komag, Inc. Considers Triware Networld Systems As Partner In Maintaining And Troubleshooting Network Infrastructure

“They have proven their technical expertise in both long term projects and emergency troubleshooting.”

June 3, 1999 -- Triware Networld Systems today announced...

Triware Networld Systems today announced the anniversary of a support agreement with Komag, the world’s number one manufacturer of thin film disks used in computer disk drives.

“Triware Networld Systems has provided excellent technical support to Komag for the past 4 years.  They have been our partners in maintaining and troubleshooting the Komag network infrastructure (Windows NT, NetWare 4.11, Exchange, DHCP/WINS/IIS, SQL Servers).  They have proven their technical expertise in both long term projects and emergency troubleshooting”, said Irene Yamane, Senior Systems Administrator at Komag.

She went on to say: “Our 7x24 contract has required service many times in the middle of the night.  Each time we experienced a quick response to emergency calls and sound decisions that led to resolution of many complex technical challenges.

TNS has led long term projects by creating a common understanding of the issues, developing sound go forward strategies and setting realistic deadlines that are always met.

We are particularly impressed with the honesty, integrity, sense of responsibility and dedication that is the hallmark of Benson Yeung’s business style.  We enjoy working with TNS and appreciate the many contributions they have made to the Komag network.”

Mr. Benson Yeung, TNS Senior Partner, had the following to say about the long relationship with Komag, “Initial service and support at Komag presented a challenge with respect to network interoperability.  However, Komag placed their trust in TNS, allowing us to present and install solutions that solved long-standing issues.  We have enjoyed our relationship with Komag for the past four years and look forward to the future.”

TNS will continue to provide the best service and support to its client base.  TNS features up-to-date consultation, design, implementation and maintenance services to provide solutions to not only present, but also emerging computer-networking technologies.  Experienced associates meet the needs of clients in a quick, efficient and courteous manner.  Providing ethical service combined with years of experience are the hallmarks of TNS.

Headquartered in San Jose, California and founded in 1983, Komag, Incorporated has produced over 390 million thin-film disks, the primary storage medium for digital data used in computer disk drives. The company is well positioned as the broad-based strategic supplier of choice for the industry's leading disk drive manufacturers. Through its highly automated factories in the United States, Japan and Southeast Asia, Komag provides high quality, leading-edge disk products at low overall cost of ownership.

Headquartered in Santa Clara, CA, Triware Networld Systems, L.L.C. is a leading computer network related service & support provider covering the San Francisco Bay Area. TNS has been highly successful since founded in March 1991, with 100% of its business originating from referrals.