Sylantro Systems Expresses Admiration For The TNS Team

“I feel that I can always depend on you during these times of crisis.”

July 18, 2000 -- Triware Networld Systems today announced...

Triware Networld Systems (TNS) has received a letter from Ms. Joy Strull, Director, Information Services & Facilities expressing gratitude for the service and support afforded to Sylantro Systems by TNS. 

The content of Ms. Strull’s letter is as follows:

“Although I have said it verbally, I wanted to more formally express my admiration for the TNS team.  Over the course of the last couple of years, Sylantro Systems has been in full gear starting up as a new telecommunications company.  Obviously this type of endeavor requires a multitude of details to be worked out with limited resources.  As you know, one of my challenges was to find resources that could help us to setup a reliable data environment.  You have not only helped us to setup our network, servers, & firewall but more important, you have been there for us when trouble has hit the environment.  I feel that I can always depend on you during these times of crisis.  Your knowledge and skill quickly sets things right and since it is my objective to have minimum downtime, this response has been extremely important to us.

I have been especially pleased with your patience to work out problems and your patience to teach along the way.  The time you take to explain things to my team is a great education for all and enables all of us to be smarter about things the next time around.

Since time in a start-up company is always in short order, I have been grateful for the TNS team’s availability to come in and pitch hit when we have been overwhelmed with other priorities.  Finally, it has just been a pleasure working with the TNS team.  A sense of humor is important in our working lives and you are not only professionals in your field, you bring a spirit of fun to this aspect of the business.”

Benson Yeung, Senior Partner at TNS, was quoted as saying “I would like to thank Ms. Strull for her kind words regarding the services provided by TNS.  Her remarks reflect the attitude that I have tried to instill in all of TNS and its associates.”

TNS will continue to provide the best service and support to its client base.  TNS features up-to-date consultation, design, implementation and maintenance services to provide solutions to not only present, but also emerging computer-networking technologies.  Experienced associates meet the needs of clients in a quick, efficient and courteous manner.  Providing ethical service combined with years of experience are the hallmarks of TNS.

Headquartered in Campbell, CA, Sylantro Systems Corporation is a software company that is bringing the creative spark of the Internet to telephony by providing the industry’s only applications-enabled softswitch platform called an Applications Switch for Service Providers. The Applications Switch is the delivery mechanism for Sylantro’s advanced, hosted business telephony and related applications and also serves as a development platform for future communications applications. Sylantro’s "revenue-ready" solutions give service providers a way to offer ASP-like services, which render today’s Centrex and PBX offerings obsolete.

Headquartered in Santa Clara, CA, Triware Networld Systems, L.L.C. is a leading computer network related service & support provider covering the San Francisco Bay Area. TNS has been highly successful since founded in March 1991, with 100% of its business originating from referrals.