Intensys Corporation Recommends Triware Networld Systems

“I would strongly recommend Triware Networld Systems for any I.T. project or outsourcing.”

November 19, 2001 -- Triware Networld Systems today announced...

A reference letter has been received from Todd E. Rockoff, PhD, Chairman and CEO, Intensys Corporation.  Doctor Rockoff had the following to say regarding TNS’ service:

“I am pleased to present this letter of reference to Benson Yeung and Triware Networld Systems to attest to their valuable services provided to Intensys Corporation.

Triware Networld Systems has been Intensys’ sole source of network administration and I.T. support since inception of our company three years ago.  TNS’ understanding and expertise helped Intensys to develop a network infrastructure that suited the needs of our employees and the company as a whole.  The infrastructure included a broad array of Operating Systems including Windows NT, Windows 2000 servers, Linux, Solaris hosts, and Windows 95/98 desktops, as well as a number of laptops employed by mobile employees connecting remotely through a variety of means.

TNS engineers maintained regular onsite hours to handle routine maintenance of the network resources.  Also, the TNS team pursued a succession of projects to improve the Intensys infrastructure.  A significant additional value to Intensys was that TNS engineers were available on-call 24-hours for emergencies.  In our experience, every time an urgent issue arose we received prompt and effective response from TNS.  This willingness to go the extra mile was especially important to Intensys as a dynamic startup.

From day one, Triware Networld Systems went beyond the role of implementer and presented us with many valuable architectural and planning insights.  These insights included implementation of a firewall to preserve our network security; wireless LAN to cater to our employees’ internal mobility; VPN for our traveling technical and marketing force; and Anti-Virus protection against the infection of our systems.  Also, their diligence in running the daily back-ups of our Windows and UNIX environment gave me peace of mind in the event of any disaster.  This diligence distinguished Triware Networld Systems.

Another admirable distinction was the professionalism.  TNS’ service not only included handling of hardware and software, but also detailed attention to people.  Often when stopped in the hallway during a busy day, they would not hesitate to take the time to thoroughly explain to the employees desktop or network issues.  The patience and effort in handling each issue with care and understanding were recognized and truly appreciated by the employees throughout Intensys.

I would strongly recommend Triware Networld Systems for any I.T. project or outsourcing.  I value their technical know-how as well as the lasting relationship that has matured over the course of our association.”

Benson Yeung, Senior Partner of Triware Networld Systems reflected on the association with Intensys Corporation and said the following, “Our relationship with Intensys could be compared to bringing life into the world.  We were there during the birth process and watched as Intensys Corporation grew over the years.  It is truly a special thing when we can assist an entity in their growth process.”

TNS will continue to provide the best service and support to its client base.  TNS features up-to-date consultation, design, implementation and maintenance services to provide solutions for not only present, but also emerging computer-networking technologies.  Experienced associates meet the needs of clients in a quick, efficient and courteous manner.  Providing ethical service combined with years of experience are the hallmarks of TNS.

Headquartered in San Jose, CA, Intensys Corporation was founded in August of 1998, with the mission of enabling the ready creation of convenient and affordable consumer electronic products that present strikingly beautiful digital images.  Intensys enables manufacturers of digital-image based products to quickly develop competitive and feature-rich products of unprecedented sophistication and quality.  Closely held, Telos Venture Partners is the company's leading investor.

Headquartered in Santa Clara, CA, Triware Networld Systems, L.L.C. is a leading computer network related service & support provider covering the San Francisco Bay Area. TNS has been highly successful since founded in March 1991, with 100% of its business originating from referrals.