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Triware Networld Systems, L.L.C. Announces
Plans For New Service & Support Operation Center (SSOC) Features As It
Celebrates 15th Anniversary
Company Announces Plans for New
Microsoft CRM Integration for its SSOC Version 2.0 Expected Summer of
2006
March 1,
2006 -- Triware Networld Systems, L.L.C. today announced...
Triware Networld
Systems, L.L.C., a leading Information Technology network service and
support provider, today announced its plans to roll out version 2.0 of
its SSOC services as it celebrates the company’s 15th anniversary in
business. The company has been delivering world-class IT technology,
service and support to San Francisco bay area businesses since its
foundation March 1, 1991. The company’s SSOC version 2.0 services,
scheduled for release in the summer of 2006, will include the
integration of its existing SSOC services with Microsoft Customer
Relationship Management (CRM) system, a comprehensive help desk
ticketing system, project management and a knowledge management database
that will allow it to track and archive IT issues and subsequent
solutions more efficiently.
“Since July 15,
2003, our SSOC services have progressed from version 1.0 to version 1.5
which added improved features such as monitoring bank ATMs, mail queues,
temperature, humidity, wetness, and remotely switch on / off any mission
critical IT devices.” said Benson Yeung, senior partner for Triware
Networld Systems, L.L.C. “We feel it’s appropriate with this key
anniversary to continue improving our services and believe that this new
version will allow us to more quickly and efficiently address our
client’s issues as they arise.”
The SSOC
service is a 24x7x365 real-time network monitor and management operation
center providing clients with a low cost, state-of-the-art network and
management system that ensures the highest data security available. The
center remotely monitors client’s server hardware and applications
including Internet services, application servers & general processes,
performance & resources and potential security breaches. Triware’s SSOC
monitoring offering can detect when a client’s server or process is down
and can restart, reboot and install critical security patches as
necessary to maintain the client’s critical services. For more
information contact us at 408-330-8900 or visit this link
http://www.tns.com/remote.asp.TNS
will continue to provide the best service and support to its client
base. TNS features up-to-date consultation, design, implementation and
maintenance services to provide solutions for not only present, but also
emerging computer-networking technologies. Experienced associates meet
the needs of clients in a quick, efficient and courteous manner.
Providing ethical service combined with years of experience are the
hallmarks of TNS.
News About Us
Headquartered in Santa Clara, CA,
Triware Networld Systems, L.L.C. is a leading computer network
related service & support provider covering the San Francisco Bay Area.
TNS has been highly successful since founded in March 1991, with 100% of
its business originating from referrals.
News Contact Us
For Further Information Contact:
Triware Networld Systems, L.L.C.
P O Box 5596
Santa Clara, CA 95056-5596, USA
TEL: 408-330-8900
FAX: 408-330-8778
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