PERFORMANCE OPTIMIZATION

This insurance company had an installed NetWare network with 2 file servers and 70 plus PC workstations for the purpose of accessing a database to generate customer quotations.  Although the TNS network engineer was called in to solve one simple printing problem, he quickly noticed more serious performance problems across the network, such as slow response times and occasional file server crashes. He recognized these as symptoms of a poorly designed network system that required proper optimization.

The network engineer was then engaged to complete a performance analysis and security audit, and to produce a report with his findings.  After making recommendations and presenting his opinions to the client, the network engineer was retained and charged with the job of fixing the performance problems and optimizing the network system.

Successful implementation of TNS recommendations increased performance by reducing the time to process database queries from 14 seconds to 1 second. Optimization of the network significantly reduced system crashes resulting in increased confidence and client satisfaction of the network system.