Penetration Testing vs. Vulnerability Scanning | I am often amazed at how a vulnerability scan is sold as a penetration test.  On more than one occasion, I have audited a financial institution that has a 300-page “penetration test” report that consists of nothing but a listing of vulnerabilities discovered by some vulnerability scanning tool.   Here’s one first clue: if your penetration test report is longer than 10 pages, you’ve probably got a vulnerability scan.

Information Security & Privacy Regulatory Compliance: The Red Flags Rules | If you are a financial institution or a creditor, you should already know about the Red Flags Rules and how it affects your organization.  Even if you are not a financial institution, if you don't know what Red Flags Rules are, you will want to keep on reading.

Many institutions which would not normally be affected or regulated by the Federal Trade Commission (FTC) are in fact now regulated by the FTC as it relates to identity theft, based on the Red Flags Rules.  If you are deemed to be a creditor, you will be affected by the Red Flags Rules.  The penalty for being out of compliance with these rules is ten times more damaging than HIPAA, thus this is serious business.

Information Security & Privacy Regulatory Compliance: Payment Card Industry (PCI) Data Security Standard | The PCI security standards council has created a document, “10 Common Myths of PCI DSS,” which helps to highlight the main elements involved in implementing any security program and which debunks many of the myths surrounding information security.

https://www.pcisecuritystandards.org/pdfs/pciscc_ten_common_myths.pdf

The first myth this article discusses is the one that in information security, there can be found a “silver bullet,” a single product that can provide any institution with total coverage in terms of their information security. Unfortunately, this silver bullet does not exist. Instead, when considering one’s security and the procedures, rules or devices which need to be implemented, consider them as a part of a holistic security system designed to protect the institution at every exposure point.

Information Security & Privacy Regulatory Compliance: Defense Industries – You Don’t Have to Be Faster Than Bear… | When reviewing information security strategies, you can learn a lot from the Department of Defense (DoD) and how it does things. There is no doubt that the DoD has a genuine and defined threat to their information, even their unclassified information, and examining how they structure their security profile might help inform your company’s efforts.

Information Security & Privacy Regulatory Compliance: High-Tech | First, if you’re reading this, let me say “thank you.” I run into so many high tech firms that have not even considered information security, until it is too late that is. It’s enough to make a grown man cry. Or write an article about it!

Second, let me assure you that there is a structure that is measurable and concrete and that can provide your firm a measure of protection vastly superior to the current method of applying whatever security add-ons vendors choose to provide.

Information Security & Privacy Regulatory Compliance: NIST Support for HIPAA | The National Institute of Standards and Technology (NIST) has done something wonderful with Health Insurance Portability and Accountability Act (HIPAA) security standards: they have made them easier to understand!

Information Security & Privacy Regulatory Compliance: The Gramm-Leach-Bliley Act  | As any banker will tell us, theirs is a heavily regulated industry. With regulations from A to Z and then some, banks spend up to two out of every three operational dollars on meeting regulatory requirements. Think of it this way: banks and credit unions are a national resource with regulatory safeguards that virtually require them to be able to survive a nuclear attack. With that as our yardstick, how does our business continuity plan compare?

Information Security & Privacy Regulatory Compliance: What Do We Need to Know? | This is the first of a series of white papers that will cover issues related to Information Security & Privacy Regulatory compliance.  This is an effort on the part of TNS to demystify the issues regarding what information security & privacy regulations cover, to what level of detail, what you need to know to be in compliance with them, and what benefits and risks are involved.  Think your organization’s information security and privacy are not regulated? Think again!

The Wild World of Wi-Fi and Your Laptop | Wi-Fi networks give users the freedom to access the Internet just about anywhere – from home, the offices, or local neighborhood businesses, even sometimes parks and other outdoor spaces.  However, with this accessibility comes risk.  My advice when it comes to using Wi-Fi networks is this (from the movie “Body of Lies”) – “Trust no one, deceive everyone.”

Sustainable Information Technology Series – Server Room & Data Center Setup | The proper set up of a server room is certainly not on the top of most small businesses lists of mission-critical issues, although perhaps it should be. Over the years, we have seen many server rooms and data centers, some good and some are not so good. (The worst we’ve seen was sharing space with a men’s room!)

What most surprised us was seeing how some medium and large businesses operate their server rooms and data centers. Some may appear to be well designed and maintained, but this façade is quickly revealed when the power or HVAC fails. Even the best-designed data centers that follow all best practices have failed, despite all their built-in protections. And some have failed repeatedly over the course of a few months.

Sustainable Information Technology Series – The Philosophy | Why is it so difficult to run Information Technology (IT) with little or no issues? To create an IT environment that is revered for its innovation rather than for its ability to recover from failure?

Many IT Departments and many of the people who work and manage them qualify as workaholics. They’re working just to work. For a workaholic, a large part of the recovery process is to recognize the issue and to work smarter not harder.  One thing that can be an “enabler” is the illusion of dedication. In reality, often those appear to be very dedicated are not actually so much dedicated to getting things done as to being at work, appearing to be responsible for and accomplishing highly important things.

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Service

Business Solution | Having provided countless network and web based business solutions on client/server and other database standards for our clients over the years; we pride ourselves on our ability to integrate quality solutions including accounting, resource management, manufacturing, contact management and numerous other applications.

Security | Security is one of the most neglected areas of network system.  A secured network system should be well protected from natural disasters, computer hackers and human errors.

Outsourcing | Since 1991 our Outsourcing Agreements have been tailored to your specific service and support needs. We provide different levels of service and support agreements for our clients.

Maintenance | Since 1991 our Maintenance Agreements have been tailored to your specific service and support needs. We provide different levels of service and support agreements for our clients.

Service & Support Operation Center (SSOC) | Service & Support Operation Center (SSOC) is a 24x7x365 real-time network monitor and management operation center.  It is designed with many years of hard earned field experiences and state of art technologies.

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Support

Discussion List | We hope that you find the time you spend in Triware Networld Systems, L.L.C. (TNS) community Discussion Lists to be useful and fun. This Discussion Lists forum is set up for anyone who is interested in sharing IT related information, know-how and experience with each other and helping each other solving real world issues.

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Client

Triware Networld Systems welcomes the newest clients to join our more than 250 client base:

Endwave Corporation was originally incorporated in California in 1991 as Endgate Corporation and subsequently re-incorporated in Delaware in 1995. Endgate was focused on the development and manufacture of millimeter wave circuits and functional modules. The core vision revolved around developing unique ways to cost-effectively produce these very high frequency and historically labor intensive circuits. In 2000, we merged with TRW Milliwave, Inc. and changed our name from Endgate to Endwave Corporation. On October 17, 2000, we successfully completed the IPO of our common stock, resulting in a listing on the NASDAQ exchange under the symbol ENWV.

As the company has grown, we have continually focused on bringing new technologies forward and refining our manufacturing practices with the goal of moving very high frequency millimeter wave technology from the lab to practical products. Through the years we have worked with many industry leading OEMs to develop superior systems and introduced millimeter wave technology into new applications. Today, our main focus is the development and production of millimeter wave modules and devices used in communication systems throughout the world. Endwave is recognized as a clear technology leader in this field and we have introduced many industry firsts in both technology and manufacturing.

When it comes to efficiency and value of running its IT operations.  Endwave (which founded at the same year as TNS) outsources their entire World-Wide IT infrastructure operations in six locations including their manufacture site to TNS.

Cogent Solutions, Inc. | CSI provides IT services to its clients in San Francisco Bay Area.

Mission San Francisco Federal Credit Union  | Mission SF Federal Credit Union is a federally-chartered nonprofit 501(c)(1) community development credit union that primarily serves low and moderate-income communities in San Francisco. Mission SF Federal Credit Union was chartered in 1971 and is organized under strict regulatory laws that are monitored and enforced by the National Credit Union Administration (NCUA), an agency of the United States Government. As a certified Community Development Financial Institution, or CDFI, Mission SF’s purpose has remained unchanged: to encourage fiscal literacy, asset building, and credit that contributes to the individual, commercial, and housing development needs of this predominantly low-income and underserved community.

NetDeposit, LLC | NetDeposit enables businesses to streamline their revenue collection and management with proven payment technologies. Through its three solutions groups — Financial Services, Merchant, and Healthcare — NetDeposit is the first payments company to deliver comprehensive payment products and services focused on the unique needs of businesses within multiple markets.

S.H. Silver Company, Inc. | Since 1980, S.H. Silver Company has been acquiring some of the finest estate jewelry in the world and designing some of the most exquisite custom pieces you will find anywhere. The collection of S.H. Silver Company includes Edwardian, Victorian, Art Deco, Art Nouveau, and more recent 'Retro' pieces. Signed and period pieces are the company's specialty and many are from prestigious jewelry houses, including such revered names as Cartier, Van Cleef & Arpels, Bulgari, Tiffany & Co., Harry Winston and Patek Philippe.

Exquisitely crafted in platinum and 18 karat gold, using rare and valuable gems like Burmese rubies, Kashmir sapphires, old mine Colombian emeralds, and fancy colored and high-quality white diamonds, S.H Silver Company pieces are exceptional in quality and extraordinary in style.

S.H. Silver Company is the exclusive estate jewelry purveyor in the greater Northern California area with offices in Menlo Park and San Francisco. Affiliate offices are located in Philadelphia, Beverly Hills, New York, Geneva and Hong Kong.

Photonera Corporation | Photonera designs, develops and manufactures advanced semiconductor laser transmitters and receivers using advanced photonic integration technology.

Zouves Fertility Center | In December of 1999, Dr. Zouves realized a dream with the establishment of Zouves Fertility Center. Believing that age, marital status, relationship arrangement or financial situation should not limit anyone from being treated; Dr. Zouves and his team provide the latest treatments, with the most technologically advanced techniques, in his state-of-the-art facility.

Infertility affects 6.1 million Americans. At some point, one out of every six couples will have a problem with infertility. However, advances in assisted reproductive technology (ART) have made it possible for the vast majority of couples who have been diagnosed with infertility to fulfill thier dreams of having a baby.

By the time a couple walks through the door at Zouves Fertility Center and meets Dr. Zouves, they have usually been through the fertility medicine mill. Many have been told that there is no hope, that they just can’t have children. Offering a unique combination of hope, compassion, and cutting-edge technology, Dr. Zouves changes that for many of his patients. They often leave his care with their dreams fulfilled, expecting one child or more.

When it comes to IT solutions such integrated PBX, VoIP and on-going maintenance, Zouves Fertility Center turns to TNS for our experience and our advanced SSOC services.

InfoVista Technology Group | InfoVista Technology Group is a Global Consulting and Information Technology Services Corporation based in California with presence in India, UK and Middle East. TNS was brought in by the referral of AT&T to assist in converting their PBX to use latest AT&T's product and services.

The AME Group | The AME Group brings together decades of experience in Worker's Compensation examinations with a remarkable breadth of subspecialties. Their goal is to provide comprehensive, authoritative and fair medical-legal reports to both sides in a disputed worker's compensation case in a timely manner.  When it comes to IT solutions such integrated PBX, VoIP, firewall, WAN connectivity and on-going maintenance, The AME Group turns to TNS for our experience and our advanced SSOC services.

Alameda Contra-Costa Transit District | AC Transit is an innovative, modern bus system, owned by the public of the East Bay. Its family tree dates back to 1869, the year America's two coasts were joined by transcontinental rail. In that year, AC Transit's first predecessor began carrying passengers from the foot of Broadway through burgeoning Oakland in a horse-drawn rail car.

Symantec Corporation | Symantec is a global leader in infrastructure software, enabling businesses and consumers to have confidence in a connected world. The company helps customers protect their infrastructure, information and interactions by delivering software and services that address risks to security, availability, compliance and performance. Headquartered in Cupertino, Calif., Symantec has operations in more than 40 countries.

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News Release

2009-12-01 -- Triware Networld Systems Announces Completion of IT Network Infrastructure for Crystal Springs Upland Schools |  Triware Networld to Provide On-going Service and Support, On-site IT Outsourcing and Strategic Assistance to Position School for its Future IT Challenges.

2008-06-24 -- Triware Networld Systems Now Offers CORE IMPACT – Industry’s Most Comprehensive Security Assessment Product – To Clients | Agreement Adds Award-Winning Security Product to Triware’s IT Network Security Practices and Overall Service & Support Offerings.

2007-06-27 -- Triware Networld Systems Partners with Agility Recovery Solutions Offering Disaster Recovery and Business Continuity Services to Clients | Partnership Creates new Triware IT Service & Support Package Combining Premier IT Network Service & Support with Disaster Recovery Coverage.

2006-09-21 -- Triware Networld Systems Announces Completion Of IT Network Infrastructure For San Francisco Conservatory Of Music’s (SFCM) New Campus | SFCM’s New Multi-Media Ready Network Uses State-of-the-Art VLAN and Positions the School for Future IT Service Expansion.

2006-05-22 -- Triware Networld Systems Donates Network Services To Non-Profit Family Resource Center Setting Up Microsoft Small Business Server & Cisco Network | Rio Vista CARE, Inc. Enhances Productivity with New Microsoft Exchange Email Server & Cisco Wireless Network Set up and Maintained by Triware Networld Systems.

2006-03-01 -- Triware Networld Systems, L.L.C. Announces Plans For New Service & Support Operation Center (SSOC) Features As It Celebrates 15th Anniversary | Company announces plans for new Microsoft CRM integration for its SSOC version 2.0 expected summer of 2006.

2006-02-13 -- Triware Networld Systems, L.L.C. Announces Completion of IT Security Network for New San Jose Credit Union Branch | Installation links newly opened branch with credit union headquarters providing redundant secure data network and remote backup storage.

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In The Press

2009-12-01 -- Triware Networld Systems Announces Completion of IT Network Infrastructure for Crystal Springs Upland Schools |  Triware Networld to Provide On-going Service and Support, On-site IT Outsourcing and Strategic Assistance to Position School for its Future IT Challenges.

2008-12-05 -- Decoding Enterprise Email & Communications Needs | SMES rely on increasingly high-tech modes of communication to stay competitive. Email, IM, VoIP, and smart phones add functionality to an organization, but they also create additional challenges for the IT departments that must support and provide them. In order to apply multiple communications successfully, an enterprise must know what it needs, acquire the right technologies and services, and keep the devices secure and compliant.

2008-10-31 -- Cloud Computing Services | "I see this as a natural evolution of what has been happening for the past 20 years," said Benson Yeung, senior partner for Triware Networld Systems, a systems integrator in Santa Clara, Calif., that counts Hewlett-Packard, IBM, Microsoft and VMware among its technology partners. "The cloud is nothing more than an environment that encompasses the LAN, the WAN, the extranet, the intranet."

2008-06-24 -- Triware Networld Systems Now Offers CORE IMPACT – Industry’s Most Comprehensive Security Assessment Product – To Clients | Agreement Adds Award-Winning Security Product to Triware’s IT Network Security Practices and Overall Service & Support Offerings.

2007-06-27 -- Triware Networld Systems Partners with Agility Recovery Solutions Offering Disaster Recovery and Business Continuity Services to Clients | Partnership Creates new Triware IT Service & Support Package Combining Premier IT Network Service & Support with Disaster Recovery Coverage.

2006-09-21 -- Triware Networld Systems Announces Completion Of IT Network Infrastructure For San Francisco Conservatory Of Music’s (SFCM) New Campus | SFCM’s New Multi-Media Ready Network Uses State-of-the-Art VLAN and Positions the School for Future IT Service Expansion.

2006-05-22 -- Triware Networld Systems Donates Network Services To Non-Profit Family Resource Center Setting Up Microsoft Small Business Server & Cisco Network | Rio Vista CARE, Inc. Enhances Productivity with New Microsoft Exchange Email Server & Cisco Wireless Network Set up and Maintained by Triware Networld Systems.

2006-03-01 -- Triware Networld Systems, L.L.C. Announces Plans For New Service & Support Operation Center (SSOC) Features As It Celebrates 15th Anniversary | Company announces plans for new Microsoft CRM integration for its SSOC version 2.0 expected summer of 2006.

2006-02-13 -- Triware Networld Systems, L.L.C. Announces Completion of IT Security Network for New San Jose Credit Union Branch | Installation links newly opened branch with credit union headquarters providing redundant secure data network and remote backup storage.

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